User Support Technician Needed in Oakville

Elevate your career as a User Support Technician in Oakville, Ontario, with a hybrid work model. Support users facing technical issues through hands-on assistance and training.
This full-time, permanent position requires a collaborative approach to solving user difficulties while working both in-person and remotely. Ideal candidates will have a college education and demonstrate efficient interpersonal skills. You will be responsible for network access support, equipment setup, and maintaining a comprehensive problems log.
Key Responsibilities:
• Grant network access to users promptly
• Address users' technical difficulties with systems
• Consult technical manuals to find solutions
• Provide user training and tailored advice
• Organize and maintain a log for technical issues
Requirements:
• College/CEGEP technical education preferred
• Experience with user support beneficial
• Excellent interpersonal skills required
• Demonstrated initiative and organ...