User Support Technician in Regina

Elevate your technical skills as a User Support Technician in Regina, SK. This full-time position focuses on aiding users and ensuring smooth computer system performance.
This permanent role requires hands-on support for users facing computer difficulties. You'll consult user guides and manuals while offering training to enhance user experience. Collaborate with other analysts by maintaining a dedicated problems and solutions log, contributing to software redesign, and ensuring effective setup of technology.
Key Responsibilities:
• Report on computer systems and network performance
• Respond to user challenges with technical solutions
• Research solutions from manuals and user guides
• Provide training and advice for user difficulties
• Maintain comprehensive log of problems and solutions
Requirements:
• 1-2 years of related experience required
• College diploma or certificate in relevant field
• Commitment to working on-site, not remote
• Authorized...