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user support technician

Novagems Inc.

abbotsford, fraser valley regional district, Canada Full-time June 17, 2026

Found Description

Job details

  • Location Abbotsford , BC V2T 1X8
  • Salary 31.00 hourly / 30 to 40 hours per week
  • Terms of employment Permanent employment Full time
  • Starts as soon as possible
  • Source Job Bank #

Education

  • College/CEGEP

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Tasks

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of ca...

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