Found Description
We are currently looking for an experienced SC Cleared (or clearable) User Researcher to join a leading consultancy on a high-profile public sector transformation programme.
Overview
Key skills and experience:
- Strong background in User Research within government UCD programmes
- Experience working to GDS standards and within agile teams
- Skilled in planning and conducting user research to inform service and interaction design
- Ability to map end-to-end services, identify pain points and opportunities, and co-create solutions with stakeholders
- Confident presenting findings and facilitating workshops to drive user-centred decision making
- Must hold active SC Clearance or be eligible
- Remote first (must be flexible to travel if needed)
Responsibilities
- Conduct user research to inform service and interaction design on a public sector transformation programme