Found Description
Overview
The Lifecycle Operations Manager is responsible for driving user lifecycle performance across lending products through data–driven operations, user segmentation, retention strategies, and cross‑product collaboration. This role focuses primarily on maximizing the value of existing users, improving retention, re‑borrowing, engagement, and lifecycle conversion across the Quantix lending ecosystem, including products such as CashNow, SNPL, and Easy Cash. The role will also support cross‑product user growth initiatives and ecosystem traffic collaboration (e.g., BOTIM ecosystem traffic and internal cross‑sell opportunities), while paid acquisition and advertising performance will remain primarily owned by the Growth team.
Responsibilities
- User Lifecycle Operations & Retention: Develop and optimize lifecycle strategies to improve user activation, retention, re‑borrowing, and long‑term user value (LTV). Design operational strategies for onboarding, ...