User experience researcher (méxico)

Overview

Job: UX Researcher

Location: Mexico, Brazil REMOTE

Duration: 12+ Months

Current HVAC manufacturing client is seeking a nearshore based UX researcher with a passion for connecting with users, attention to detail, and expertise in using data to understand customer behavior. Responsible for leading research efforts in collaboration with UX designers and Product Managers with end goal of uncovering actionable insights, creating journey maps, testing concepts with real people, and using analytics to measure the impact of digital experiences.

Responsibilities Lead research efforts in collaboration with UX designers and Product Managers to uncover actionable insights. Create journey maps, user personas, and user flows. Test concepts with real users and use analytics to measure the impact of digital experiences. Support the customer discovery process through surveys, interviews, and usability testing. Analyze, synthesize, and integrate insights from...