USA | Senior Full-Cycle Success Account Manager

At Humand, we help companies digitize their internal communication, culture, and human resources processes all in one place.

Would you like to be part of the digital revolution in the HR space?

This is a unique, hybrid role. You won't just hand off clients after implementation or inherit them post-launch. You will own the entire customer lifecycle for our US clients.

What you’ll do in your day-to-day:

• End-to-End Ownership: Lead the complete journey of our US clients. You are their primary point of contact from implementation to renewal.
• Flawless Onboarding: Manage the initial setup, platform configuration, and training. You will guide clients through the technical and strategic implementation of Humand, ensuring a fast Time-to-Value.
• Strategic Account Management: Drive user engagement, monitor platform adoption metrics, and hold strategic reviews with key stakeholders to ensu...