US Travel Inbound Support Specialist

Link-Worldwide is seeking a dedicated customer service professional in Tijuana, Baja California. The successful candidate will work primarily on US shifts, providing exceptional resolution to customer inquiries using various internal tools.

Ideal applicants should possess a minimum of 1 year of experience in international BPO settings, with strong analytical and communication skills. Knowledge of CRM systems and MS Excel is essential, while sales and retention experience is a plus.