Found Description
Duties and Responsibilities:
- Manage program with the assistance from a team of Support staff
- Daily management of all operations processes to ensure all quality and efficiency standards/targets are met
- Provides process training updates, refresher trainings, and quality audits to the staff as needed
- Review cases to help meet productivity requirement and to be updated on all process changes
- Responsible in overseeing the work of new hires and continuous coaching of the program's staff
- Analyze areas for improvement in lieu of meeting program objectives
- Ensure that direct superiors are well informed on significant program activities
- Support initiatives of other programs/departments
- Assists the nurse in performing their tasks especially in clinical decision making as per client, state and/or federal protocols as well as recommended clinical guidelines
- Provides direct coaching to bot...
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