Us Payroll Customer Support

Responsible for ensuring timely and accurate query resolution to payroll inquiries from employees.
**_Responsibilities:_**
- Performs an entire moderately-complex payroll calculation and/or certain parts of the general payroll process (general processing, terminations, time & LOA management, data management, etc.) for a complex country or set of countries, exercising a good understanding of the payroll framework, systems and government regulations impacting payroll calculation to determine the best method for achieving operational objectives.
- Contributes to projects that impact payroll and/or time solutions at the country level in coordination with key stakeholders such as HR, Controllership & IT teams, and may lead projects of low to moderate complexity.
- Consults with payroll leaders to identify opportunities for process improvement and policy development (within and out of payroll), engaging in the design and implementation.
- Develops healthy business relationship...