URGENT HIRING: Customer Service Representative

Location: Makati City and Pasay City
Employment Type: Full-time

Are you passionate about helping people and creating positive customer experiences?
Join our growing team as a Customer Service Representative (CSR) , where your voice, empathy, and problem-solving skills help build lasting relationships with our customers.

Key Responsibilities:

• Provide prompt and professional assistance via phone, email, chat, or in-person interactions
• Address and resolve customer concerns, complaints, or disputes with empathy and efficiency
• Maintain strong product or service knowledge to offer accurate information and recommendations
• Record and manage customer interactions and resolutions in the CRM system
• Collaborate with teams such as Sales, Marketing, and Technical Support to ensure smooth issue resolution
• Identify opportunities for process improvement and share feedback that enhances...