Unix & Sql Production Support Engineersoftware Development Specialist

OverviewWe are currently seeking a UNIX & SQL Production Support Engineer/Software Development Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows based application testing experience.
You will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop.
You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.G., trading, engineering, operations, senior management).
Key Responsibilities- Perform application testing, defect reproduction, and regression checks before and after migration- Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration.
Issues will be routed by the helpdesk team.
- Write clear user updates and te...