UNIX & SQL Production Support Engineer (Guadalajara)

UNIX & SQL Production Support Engineer – Guadalajara, Jalisco, Mexico.

• Provide L3 issue resolution with detailed analysis, code fixes, and rigorous testing.
• Support product servers and client applications on cutting‑edge platforms.
• Contribute to continuous improvement and continuous delivery initiatives.
• Continuously enhance the performance of Java applications.
• Write and optimize SQL queries and support database operations.
• Use Splunk for debugging and reviewing logs.
• Collaborate effectively with cross‑functional team members.
• Implement new tool functionalities to meet changing business requirements.
• Develop automated functions for provisioning and access management controls.
• Improve user experience through technical solutions.
• Provide technical feedback and support to development teams.
• Perform root‑cause analysis of production incidents an...