Found Description
Join GroundedAI as a Tunnel Engineer in Vancouver, focusing on tunnelling and underground construction technology. This hybrid role combines field engagement with product collaboration, providing insight-driven support to customers.
As a Tunnel Engineer, you will engage directly with tunnelling teams across North America, ensuring they maximize our technology’s value. With a focus on customer success, you will transport real-world insights back to our product team, enhancing overall decision-making and outcomes. This hands-on position also offers opportunities in mining project exposure and industry representation.
Key Responsibilities:
• Train and onboard new customers remotely and on-site
• Visit tunnelling sites to strengthen customer relationships
• Capture field best practices for internal learning
• Communicate customer needs for product improvements
• Support business development and sales with expertise
Requirements:
• 2+ years of tunnelling project e...
As a Tunnel Engineer, you will engage directly with tunnelling teams across North America, ensuring they maximize our technology’s value. With a focus on customer success, you will transport real-world insights back to our product team, enhancing overall decision-making and outcomes. This hands-on position also offers opportunities in mining project exposure and industry representation.
Key Responsibilities:
• Train and onboard new customers remotely and on-site
• Visit tunnelling sites to strengthen customer relationships
• Capture field best practices for internal learning
• Communicate customer needs for product improvements
• Support business development and sales with expertise
Requirements:
• 2+ years of tunnelling project e...