Travel Service QA Specialist: Customer Experience

Trip.com is looking for a QC Specialist in Manila responsible for evaluating service advisor performance and enhancing service quality. Candidates should have a Bachelor’s degree and at least 3 years in quality assurance within customer service, preferably in the travel industry.

Excellent communication skills in English, knowledge of Mandarin is also advantageous. The role offers the opportunity to contribute to service improvements and be part of a high-performing team.