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Travel Reservation Agent | Open for HS Grad | Up to 45k

Caldwell Communications Consultancy Philippines

pasig, metro manila, Philippines Full-time July 14, 2026

Found Description

Job Title: Travel Customer Service Representative

Responsibilities

  • Handle travel-related inquiries via phone, email, or chat
  • Assist clients with bookings, modifications, or cancellations
  • Provide accurate information on travel options, schedules, and promotions
  • Record all interactions and maintain up-to-date documentation
  • Escalate complex cases to supervisors
  • Meet service quality and customer satisfaction goals

Schedule & Training

  • Rotating shifts including nights, weekends, and holidays
  • Paid training on travel systems and company procedures

Requirements

  • High School or Senior High School graduate (College preferred)
  • Excellent English communication and attention to detail
  • Customer-focused with problem-solving skills
  • Basic computer knowledge and multitasking ability
  • Onsite availability in Me...

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