Found Description
Everything you are looking for and more
We are looking for a Transport Assistant to join our Iberia team. This role sits at the heart of our logistics ecosystem, combining operational control, shipment regularisation, and cross-functional coordination. You will be the key link between Security, Operations, Customer Care, and Network teams - ensuring every parcel finds its way, and every incident gets resolved.
Responsibilities and Objectives
Lost & Found & Shipment Regularisation (Core of the role)
- Lead the end-to-end management of unidentified shipments within the Almacén Regulador.
- Maintain and update the Lost & Found system, ensuring full shipment traceability.
- Coordinate the re-identification, classification, and regularisation of goods from operational incidents.
- Manage reshipment requests for unidentified parcels in coordination with Customer Care and Operations.
- Ensure correct documenta...