Training Specialist - Onboarding & Continuous Learning

iQor in Cavite, Dasmariñas is seeking a Training Specialist responsible for the development and implementation of training materials in alignment with call center processes. This role involves conducting new hire classes, modifying training styles to accommodate various learning techniques, and ensuring personnel are updated on policies and procedures.

The ideal candidate will partner with department leaders to identify training needs and create effective training materials to enhance customer service experiences. Strong communication and adaptability are key skills for success in this position.