Training Program Manager, Global Learning (Xico)

As a Training Program Manager based at the Mexico City site; you will be responsible for delivering, implementing and administering high quality training programs for technical and non-technical learning programs for Support.This role focuses on program management and co-ordination for New Hire (NH) and Tenured engineers in MEX, you will additionally assist the global program owner build NH mechanisms to improve training experience and business performance.You will play a significant role in the training and development of a successful and effective general support team.QualificationsBachelor's degree or equivalent2+ years of program or project management experience2+ years of working cross functionally with tech and non-tech teams2+ years of defining and implementing process improvement initiatives using data and metrics2+ years of facilitating training or learning & development experiencesExperience with SQLExperience with ExcelKey job responsibilitiesCoordinate, plan, design, del...