Training Operations Director for Accounting

Join PBS as a Director of Training Operations for Accounting based in Calgary, Alberta. This permanent, full-time role involves training clients on Dealer Management Software both onsite and remotely.
In this position, you will be pivotal in developing client training programs, ensuring a smooth onboarding process for new customers. Your prior dealership experience will empower you to build strong relationships and deliver engaging training that exceeds client expectations. The role requires traveling within Canada and the U.S., reflecting your commitment to excellence in customer support and relationship management.
Key Responsibilities:
• Lead and conduct engaging training for Dealer Management Software
• Develop and maintain PBS software proficiency
• Foster and maintain strong client relationships
• Effectively manage documentation and ticket resolution
• Commit to ongoing education and training initiatives
Requirements:
• 1-2 years’ experience in dealers...