Found Description
About the Role
We’re hiring a Trainer – Tools & Process to run live, simulation-based training cohorts that prepare new and existing team members to perform effectively using the tools essential to client delivery.
This role focuses on building practical proficiency in CRMs, project management systems, and communication platforms through hands-on instruction and graded simulations designed to mirror real client workflows.
₱30,000 - ₱45,000 a month
Key Responsibilities
- Facilitate live training sessions on key tools such as HubSpot, Pipedrive, Asana, Slack, Gmail, and Zoom, ensuring practical fluency and consistent process application.
- Create, update, and deliver curricula and step-by-step walkthroughs that align with company workflows and client standards.
- Design and conduct graded simulations that evaluate speed, accuracy, and comprehension of tool-based tasks.
- Partner with L&D leadership, QA, and Operations t...