Found Description
Join our team as a Trading Systems Support Analyst in Toronto, ON, and engage with the latest technology in investment solutions. This hybrid position emphasizes support for the Order Management System, helping to optimize performance and resolve issues.
In this vital role, you will support the Digital Product Management Team and ensure operational excellence across global investment platforms. You will provide real-time support for systems like Charles River IMS, analyze logs, and troubleshoot connectivity issues, while collaborating with teams to improve system features continually.
Key Responsibilities: • Deliver front-office support to investment management systems • Implement fixes to enhance platform stability and performance • Perform alert handling and log analysis • Coordinate with end users for workflow improvements • Act as an escalation point for complex issues
Requirements: • Technical Support experience with Charles River or equivalent • Analyti...
In this vital role, you will support the Digital Product Management Team and ensure operational excellence across global investment platforms. You will provide real-time support for systems like Charles River IMS, analyze logs, and troubleshoot connectivity issues, while collaborating with teams to improve system features continually.
Key Responsibilities: • Deliver front-office support to investment management systems • Implement fixes to enhance platform stability and performance • Perform alert handling and log analysis • Coordinate with end users for workflow improvements • Act as an escalation point for complex issues
Requirements: • Technical Support experience with Charles River or equivalent • Analyti...
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