Trading Operations Coordinator

Overview

As a Trading Operations Coordinator at Vantir, you will be responsible for managing our CRM and dashboard systems, handling trader accounts, ensuring data accuracy across all operations. You will serve as the first point of contact for incoming trader requests via email, verify account activity, and provide timely support. This role also includes monitoring risk parameters, generating reports for the sales team, and assisting with operational processes that drive smooth business growth.

Responsibilities

• Ensure accuracy and compliance in all CRM records and dashboards.
• Assist in maintaining and improving internal operational procedures.
• Support risk management protocols by utilizing CRM risk tools.
• Create, verify, and maintain trader accounts in the dashboard.
• Respond to trader inquiries via email and provide timely resolution.
• Monitor account performance and ensure compliance with risk ru...