Found Description
We are seeking a technically driven Application Support Engineer to join a growing international technology company operating within the financial services and trading technology sector.
In this client-facing role, you will be responsible for supporting business-critical applications, ensuring platform stability, investigating technical issues, and delivering a high level of service to customers operating in fast-paced financial markets.
Key Responsibilities
- Investigate, diagnose, and resolve complex application and system-related issues.
- Troubleshoot platform performance, connectivity, configuration, and operational incidents.
- Perform detailed log analysis and assist in identifying root causes of technical problems.
- Provide technical guidance and support to clients regarding system functionality and best practices.
- Collaborate with Product, Development, QA, and Infrastructure teams to resolve issues and impr...