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Trade Desk Representative - Client Services

Interactive Brokers

Dublin, County Dublin, Ireland Full-time June 21, 2026
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Found Description

Responsibilities

:
  • Investigation of client inquiries encompassing a broad array of themes, including margin analysis, position liquidations, trade cancellation requests, order trigger conditions, products and global exchanges, order status and execution inquiries
  • Resolve routine and complex client inquiries, concerns, and complaints thoroughly and expeditiously via telephone, tickets, and chats, utilizing sound judgment and emphasizing courtesy.
  • Familiarize with various proprietary platforms, including trading systems and administrative portals, to educate clients to align with our self-service and highly automated business model.
  • Assist and support the Quality Assurance Department with complaint resolution.
  • Coordinate activities with other local and international Client Service divisions and interact with external departments such as Programming, Clearing, Cashiering and Compliance and other service groups worldwide.
  • Analyse existing s...

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    Found Details

    LocationDublin, County Dublin
    CountryIreland
    TypeFull-time
    CategorySales Representatives, Services
    PostedJune 21, 2026

    About Interactive Brokers

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    Interactive Brokers

    Dublin, Ireland

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