Found Description
Job Description – TRACKING CLERK
PRIMARY PURPOSE OF THE JOB: Receiving and dispatching containers plus daily raising and dispatching client reports.
Key Performance Areas
- Receiving containers into the ICR Cape Town facility in accordance with documented procedures and registering incoming containers in the TSD system.
- Compiling and sending daily tracking and stock reports to clients; exporting reports from the TSD system.
- Dispatching containers from ICR; capturing and editing releases on the TSD tracking system; ensuring all procedures are followed.
- Communicating with clients via email or telephone; supplying tracking department information; addressing client feedback during monthly meetings.
- Capturing container releases in the TSD system and ensuring accurate registration of releases.
- Identifying container types (Dry, Refrigerated, Open Top) and sizes (20FT, 40FT, 45FT) based on ISO codes. ...