Toronto Senior IT Operations Analyst Position

Elevate Sagard's IT capabilities as a Senior IT Operations Analyst in Toronto. Take on leadership in IT support and cybersecurity improvement initiatives.
This senior role focuses on managing business-critical systems and IT operations. You will be the go-to resource for technical issues while leading efforts in project management for IT and cybersecurity improvements. Your work will drive the optimization of cloud-based platforms vital to staff productivity and security.
Key Responsibilities:
• Serve as a senior escalation point for technical issues
• Own hardware management in Toronto office as well as remote support
• Lead procurement and deployment strategies for IT assets
• Administer and enhance platforms like Zoom and 1Password
• Execute IT onboarding and offboarding for smooth transitions
Requirements:
• 3 to 5 years of relevant IT operations experience
• Experience managing cloud platforms and services
• Background in contributing to cybersecur...