Found Description
Join a dynamic team as a Production Support Engineer in Toronto, enjoying a hybrid working model of 3-4 days onsite. Utilize your deep technical skills to resolve complex incidents and boost application health.
This contract opportunity welcomes candidates with 6–12 years of experience in technologies like Java and Spring Boot. You will be responsible for the end-to-end management of L3 incidents via ServiceNow, conducting root cause analyses and implementing fixes through collaboration with development teams. Your insights will be key to improving system reliability and performance.
Key Responsibilities:
• Own resolution of L3 incidents via ServiceNow
• Conduct technical analysis across various platforms
• Document defects and manage through JIRA
• Monitor critical application performance and health
• Utilize Splunk and Dynatrace for analysis and mapping
Requirements:
• Hands-on experience in L3 Production Support
• Strong Java and Spring Boot troubleshoo...
This contract opportunity welcomes candidates with 6–12 years of experience in technologies like Java and Spring Boot. You will be responsible for the end-to-end management of L3 incidents via ServiceNow, conducting root cause analyses and implementing fixes through collaboration with development teams. Your insights will be key to improving system reliability and performance.
Key Responsibilities:
• Own resolution of L3 incidents via ServiceNow
• Conduct technical analysis across various platforms
• Document defects and manage through JIRA
• Monitor critical application performance and health
• Utilize Splunk and Dynatrace for analysis and mapping
Requirements:
• Hands-on experience in L3 Production Support
• Strong Java and Spring Boot troubleshoo...
Ready to Apply?
Submit your application for Toronto Production Support Engineer Role at TEKGENCE
Apply Now