Found Description
Enhance operational effectiveness as an Operations Support Specialist in hybrid Toronto. Focus on partner support, data insights, and cross-functional collaboration for growth.
This role requires 1-3 years of professional experience in operations or customer success settings. You will monitor performance metrics, act as a point of escalation for restaurant partners, and implement efficient processes during onboarding. Your expertise in Excel and understanding of SQL will help drive data-informed decisions.
Key Responsibilities:
• Monitor delivery times and cancellation rates for optimization
• Troubleshoot technical and logistical issues for partners
• Design localized processes for improved operational efficiency
• Utilize Excel and SQL to turn data into insights
• Work with Sales, Marketing, and Product for feature launches
Requirements:
• 1-3 years in a fast-paced operational role
• Degree in Business, Economics, or Analytics
• Proficiency in Microso...
This role requires 1-3 years of professional experience in operations or customer success settings. You will monitor performance metrics, act as a point of escalation for restaurant partners, and implement efficient processes during onboarding. Your expertise in Excel and understanding of SQL will help drive data-informed decisions.
Key Responsibilities:
• Monitor delivery times and cancellation rates for optimization
• Troubleshoot technical and logistical issues for partners
• Design localized processes for improved operational efficiency
• Utilize Excel and SQL to turn data into insights
• Work with Sales, Marketing, and Product for feature launches
Requirements:
• 1-3 years in a fast-paced operational role
• Degree in Business, Economics, or Analytics
• Proficiency in Microso...
Ready to Apply?
Submit your application for Toronto Operations Specialist Role at IMCS Group
Apply Now