Toronto Operations Specialist - Hybrid Role

Drive operational success as a Toronto-based Operations Specialist, supporting restaurant partners in a hybrid model. Your role is crucial in optimizing marketplace health and efficiency.
As part of a 12-month contract, you’ll analyze key metrics while acting as the escalation point for partners facing operational challenges. A minimum of 1-3 years in logistics or project management is required, alongside advanced analytical capabilities in Excel and SQL.
Key Responsibilities:
• Analyze key operational metrics to enhance marketplace efficiency
• Support enterprise and SMB restaurant partners with escalated issues
• Identify and design improvements for operational processes
• Use Excel and SQL to build dashboards and insights
• Collaborate across teams to implement new features and campaigns
Requirements:
• Professional experience of 1-3 years in operations or consulting
• Bachelor’s degree in Business, Engineering, or Analytics
• Proficient in Excel wit...