Toronto IT Technician – User Support Focus

Support IT operations as a full-time Information Technology Technician in Toronto with Little Canada. Use your technical expertise to improve user experiences and system functionality.
Little Canada is seeking an IT Technician with a focus on user support. You will report on system performance, assist users with difficulties, and coordinate with other technical staff to enhance service delivery. Your role involves training users and setting up systems for optimal use.
Key Responsibilities:
• Provide user access to computer networks
• Evaluate and report on network performance
• Troubleshoot and resolve user issues
• Research solutions using manuals and guides
• Supervise other technical support staff in the group
Requirements:
• Diploma or certificate from IT program (1-2 years)
• 7 months to less than 1 year experience
• Must be eligible to work in Canada
• Fluency in English or French necessary
• Excellent problem-solving and customer service ab...