Tier II Tech Support Specialist - SaaS & Cloud Expert

Autodesk is seeking a Technical Support Specialist to bridge the gap between customers and our products. This role requires troubleshooting complex customer issues across diverse applications while maintaining effective communications. The ideal candidate will possess strong analytical skills and experience in Tier II Technical Support.

Minimum qualifications include a Bachelor’s degree in IT or Engineering, and 1-3 years in a technical support role. Familiarity with Autodesk products and tools like Salesforce and Jira is preferred. This position offers a comprehensive work schedule to align with customer support needs.