Tier 3 UCaaS Voice Engineer (Night Shift)

Job Summary

Leads the strategic design and ongoing enhancement of the telephony infrastructure. It involves integrating cutting‑edge technologies and providing expert guidance to maintain system excellence. The role also encompasses financial oversight and cross‑functional collaboration to ensure telephony solutions support organizational objectives.

Responsibilities

• Researching and evaluating emerging telephony technologies to align with strategic business objectives
• Monitoring telephony industry trends to ensure the company's solutions remain market leading
• Applying specialized telephony engineering methodologies to optimize system performance
• Recommending cost‑effective telephony products and platforms that fulfill architectural standards
• Architecting comprehensive telephony infrastructure designs, including financial and operational plans
• Leading technical guidance and mentorship to telephony engineeri...