Tier 2 Technical Support Engineer - Production & Streaming

Link-Worldwide is looking for a skilled technical support professional in Mexico, Jalisco. In this role, you will provide escalated technical support, contribute to our knowledge database, and work closely with engineering and product teams to enhance customer satisfaction. You should have a strong technology background, excellent communication skills, and be adaptable to resolve technical issues effectively.

The ideal candidate will have a comprehensive understanding of internet and digital media technologies, along with proficiency in web-based technologies like HTML, CSS, and JavaScript. Join us to transform the media industry!