Tier 2 NOC Engineer (Hybrid-Nightshift)

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Tier II NOC Engineers are responsible for configuring and troubleshooting Masergy solutions to resolve the customers’ technical concerns. The person will act as liaison between the customer and other internal teams. The person must have the ability to work in complex networking environment and ensure a smooth operation of the network in order to provi...