Tier 1/2 IT Support Specialist Role

Join Tribe as a Tier 1/2 IT Support Specialist based in Delta. This role involves providing essential IT support and improving systems with AI solutions.
Tribe Property Technologies offers a mid-level IT Support Specialist position focusing on desktop support and IT infrastructure maintenance. Your expertise in Microsoft Office 365 and networking will be critical as you support employees in troubleshooting and enhancing their technical setups. Reporting to the Director, Information Technology, you will also engage in documentation and training tasks to elevate team performance.
Key Responsibilities:
• Manage employee technical onboarding and offboarding
• Conduct hardware and software troubleshooting operations
• Test networks for optimal functionality and performance
• Handle IT infrastructure requests via help desk support
• Create and manage documentation and standard operating procedures
Requirements:
• Degree or Diploma in IT or related fields
• Profi...