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Tier 1 Incident Response Lead - Shift

ibex

, , philippines, , , philippines, Philippines Full-time July 11, 2026

Found Description

ibex is seeking a candidate for Tier 1 Command Center support in the Philippines. This role involves monitoring alerts, managing escalations, and coordinating with internal teams to ensure timely resolution of service issues.

The ideal candidate will possess strong communication and analytical skills, with a Bachelor's Degree or equivalent work experience, and a minimum of 2 years in a customer service environment, preferably in a high-tech industry.

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