Tier 1 AIOps Support Engineer (24x7, Bilingual)

Viavi Solutions in Madrid is seeking a Tier 1 Support Engineer to enhance customer experience by providing effective support for the AIOps system. The successful candidate will handle support requests, open and update cases in the ticketing system, and document resolutions.

The role requires fluency in Spanish and English, along with experience in Linux, Docker, Kubernetes, and cloud platforms. Join us to help ensure customer satisfaction through excellent communication and technical support.