Ticketing Officer - Emirati Hire

The Ticketing Officer supports the efficient delivery of ticketing operations by ensuring seamless system functionality, adherence to standard procedures, and compliance with financial and operational controls. The role plays a key part in maintaining service excellence across all ticketing touchpoints.

Key Responsibilities

Ticketing Operations

• Support day-to-day ticketing operations across POS, CRM, and booking systems.
• Monitor system performance and coordinate with vendors to resolve technical issues and ensure business continuity.

Process & Workflow Management

• Assist in developing and maintaining standardized ticketing processes, workflows, and approval mechanisms.
• Ensure compliance with operational policies, governance frameworks, and internal controls.

Cash Handling & Financial Controls

• Support daily cash opening and closing procedures in line with established financial co...