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TELUS Strategy Manager for Process Change

TELUS

toronto, on, Canada Full-time July 13, 2026

Found Description

Transform operational workflows with TELUS as a Strategy Manager focusing on GTM Adoption & Change Operations. Ensure new AI tools effectively integrate and align processes company-wide.

In this pivotal role, you will drive operational execution of process changes across diverse teams at TELUS. Leveraging your 3+ years of experience in process redesign and workflow optimization, you will partner with Product, Pricing, Marketing, and Sales teams. Your focus will be on mapping existing processes, coordinating seamless transitions, and ensuring changes are adhered to by all stakeholders.

Key Responsibilities:
• Own adoption execution across impacted teams
• Map and coordinate necessary process changes
• Build incident and blocker playbooks
• Manage change communications and process adherence
• Capture learning for continuous improvement

Requirements:
• 3+ years in process redesign or change management
• Prove...

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