TELUS Senior Data Incident Response Manager

Embrace a leadership role at TELUS as a Senior Data Incident Preparedness and Response Manager. Focus on enhancing data incident management and crisis response practices to protect customer trust and privacy.

Located in major cities like Toronto and Ottawa, this full-time role requires 5+ years of experience in privacy incident management. You will lead collaborative teams, develop clear communication frameworks, and conduct post-incident analyses. Your insight will shape TELUS’s approach to regulatory compliance and business continuity.

Key Responsibilities: • Execute and refine data incident management strategies • Lead crisis response teams and communication initiatives • Maintain response playbooks and escalation protocols • Track key metrics for incident response effectiveness • Facilitate cross-functional crisis simulation exercises

Requirements: • 5 years in business continuity or crisis management • Strong knowledge of privacy laws and their implicati...