Television Licence Field Officer

Capita

Suffolk, England, United Kingdom Full-time July 19, 2026

Found Description

Description

Core Responsibilities:

Conduct door to door visits to properties where no TV licence is registered.

Listen to customer reasoning for not having a licence and make an informed decision on next steps.

Accurately record visit details and complete daily timesheets via the handheld device.

Explain and sell the benefits of all licence payment schemes.

Take and accurately record payment details.

Attend court when required to give evidence in prosecution cases.

Carry out work and attend meetings as directed by the Visiting Manager.

Taking Records of Interview under caution.

What you’ll need to bring:

It’s essential that you have a full UK Driving Licence.

You’ll need to be physically mobile, as you’ll be visiting multiple locations on a daily basis.

Strong interpersonal and communication skills with an excellent standard of both verbal and written Engl...

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