Telephone Sales Agent (Hiring Immediately)

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking enthusiastic and motivated Sales Representatives to join our growing call center team. In this role, you will connect with potential and existing customers, promote products and services, and drive sales through engaging conversations and effective solutions.

Position Overview

You will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner, listening to customers, understanding their needs, resolving issues, researching systems, adhering to scripts, policies, and procedures, and ensuring first‑call resolution. You will also attend meetings and training, stay current on program knowledge, and adhere to attendance and work schedule requirements.

Key Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, ...