Found Description
Telephone Operator
Instantly recognizable, The Ritz‑Carlton Tenerife, Abama is the island’s most iconic resort. With 462 rooms and suites, award‑winning restaurants, a 2,500 m² spa, and the largest Ritz Kids in Europe, the resort offers a luxurious escape in Tenerife.
About the Role
As a Telephone Operator, you will be the first voice guests hear and will manage all internal and external communications with professionalism, warmth, and efficiency. You will support every department in delivering seamless, personalized service that reflects The Ritz‑Carlton's Gold Standards.
Responsibilities
- Answer and handle all internal and external telephone calls promptly, professionally, and courteously.
- Direct calls and guest requests accurately to the appropriate departments.
- Provide guests with detailed information about resort facilities, dining venues, spa services, activities, transportation, and local attractions. <...