Found Description
Requisition ID: 1222
Location: Malaysia
Purpose of the Role
To support our commercial team in outreach and engagement of our customers and consumers, deploying the latest data analytics and segmentation tools.
What You’ll Do
- Engage and build rapport with existing customers to achieve win-win business outcomes.
- Manage and respond promptly to customer enquiries received via the sales hotline, order placement system, and digital channels.
- Follow up on sales orders to ensure they are processed and delivered on time.
- Inform customers of sales promotions, upcoming events, etc.
- Support the field force in following up on outstanding issues and feedback from customers.
- Review and plan relevant target customer lists using data analytics tools for effective sales messaging.
- Promote focused products with key messages in line with the brand’s marketing strategy to assi...