Telehouse Canada - Customer Experience Coordinator

Responsibilities

• Support Sales Team with pre-sales activities
• Process sales orders and update contract information (utilizing HubSpot and Microsoft Dynamics).
• Sales orders management including customer communications.
• Tracking Sales’s records (quotes, sales and commissions)
• Managing Customers records, Contracts and documentation
• Administration of CRM platform i.e. HubSpot (full application management)
• Assist in the preparation and organizing of sales & product marketing materials.
• Managing Order Desk for customer Sales Orders and internal Work Orders
• Other duties as assigned.

Qualifications

• Bachelor's degree or equivalent in business or a related field.
• 10+ years’ experience in supporting B2B Sales and handling business customers
• Vast knowledge of data center and telecommunication services.
• Outstanding verbal & written communication and inte...