Telecom CX & Process Transformation Lead (Hybrid)

Source Technology Limited is seeking an experienced Customer Experience professional in Zürich, Switzerland. The role focuses on Customer Experience, Business Analysis, and Process Improvement, requiring a strong telecommunications background and at least 5 years of relevant experience.

The position involves collaboration with Product, Operations, Technology, and Customer Service teams to enhance customer journeys and operational readiness, offering a hybrid work model of 3 days on-site and 2 days from home.