Found Description
Telco Account Representative at Telesys
Responsibilities
- Respond to customer inquiries via chat, email, or messaging platforms
- Provide accurate information on products, services, orders, or accounts
- Resolve customer concerns professionally and efficiently
- Document all interactions and transactions accurately in the system
- Escalate complex issues to supervisors when necessary
- Meet quality, productivity, and customer satisfaction standards
Seniority Level
- Entry level
Employment Type
- Full-time
Job Function
- Sales and Business Development
Industry
- Advertising Services