Technology Support Specialist

**About us****Job Overview**The technology support specialist works to solve IT problems, ensures the software and hardware of all employees works correctly, creates custom solutions to automate internal processes, helps with the setup and configuration of new devices, provides training and support to users, and maintains documentation of IT procedures and solutions.They also collaborate with other departments to ensure seamless integration of technology and provide timely assistance to minimize downtime.
**Duties and Responsibilities**- **Workstation Support**: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- **User/System Administration**:Manage user accounts, permissions, and system configurations.
- **Workstation Lifecycle Management**:Oversee the deployment, maintenance, and retirement of workstations.
- **Incident Management**:Own and resolve incidents independently and/or in collabo...