Found Description
Job Category : Direct Labor
Requisition Number : PRODU
Locations
Montreal
3850 Griffith St
St. Laurent, QC H4T1A7, CAN
Cattron is seeking two Product Support Technicians to support and troubleshoot wireless remote‑control systems used in rail and industrial applications. This role combines hands‑on technical problem solving with direct customer interaction and offers the opportunity to work with complex electrical and electromechanical systems in real‑world environments.
What You’ll Do
- Provide technical troubleshooting support to customers (primarily by phone) for remote‑control systems
- Diagnose electrical and mechanical issues using schematics, wiring diagrams, and technical documentation
- Recommend repair solutions and required components to restore equipment functionality
- Analyze product issues and document findings to support continuous improvement
- Collabora...
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